Privacy Policy
Last Updated: December 2025
Introduction
Master Plus Garage Door ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://masterplusgaragedoor.com/ or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and service address when you contact us or request a quote.
- Communication Data: Records of your communications with us, including phone calls, emails, and text messages.
- Service Information: Details about the garage door services you request or receive.
- Device Information: IP address, browser type, and device information when you visit our website.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our garage door services
- Respond to your inquiries and service requests
- Send appointment reminders and service notifications
- Communicate with you about promotions, updates, and company news
- Process payments and maintain records
- Comply with legal obligations
SMS/Text Message Communications
By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from Master Plus Garage Door. These messages may include:
- Appointment reminders and confirmations
- Service updates and notifications
- Order alerts and status updates
- Account notifications
- Promotional offers (with your consent)
Important SMS Information:
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website at https://masterplusgaragedoor.com/.
- SMS consent is not shared with third parties or affiliates.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third parties who assist us in operating our business (payment processors, scheduling software).
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of SMS communications by texting STOP
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
Master Plus Garage Door